Terms and Conditions - Gardeners Shadwell
Welcome to Gardeners Shadwell. Please read these Terms and Conditions carefully before using our services.
1. Introduction
These terms govern your use of our gardening services. By engaging with us, you agree to comply with and be bound by the following terms.
2. Services Provided
Gardeners Shadwell offers a range of gardening services, including but not limited to:
- Lawn mowing and maintenance
- Planting and landscaping
- Tree and shrub care
- Garden design and installation
- Seasonal clean-ups
3. Booking and Scheduling
Appointments can be booked via our online portal or by contacting our customer service team. We strive to accommodate your preferred scheduling, but service availability cannot be guaranteed.
3.1. Confirmation
Upon booking, you will receive a confirmation email detailing the scheduled services and any relevant information.
3.2. Changes and Cancellations
Any changes or cancellations must be made at least 24 hours prior to the scheduled service time. Failure to do so may result in a cancellation fee.
4. Payment Terms
Payment is due upon completion of services unless prior arrangements have been made. We accept various payment methods, including credit/debit cards and bank transfers.
4.1. Pricing
Our pricing is competitive and reflects the quality and scope of services provided. Detailed pricing information is available upon request.
4.2. Late Payments
Late payments may incur additional charges. Consistent non-payment may result in suspension of services.
5. Responsibilities of Gardeners Shadwell
We are committed to providing high-quality gardening services and ensuring customer satisfaction. Our responsibilities include:
- Performing services with care and professionalism
- Using appropriate tools and materials
- Adhering to scheduled appointments
- Maintaining a safe work environment
6. Customer Responsibilities
Customers are expected to:
- Provide access to the property during scheduled service times
- Communicate any specific requirements or concerns
- Ensure the area to be serviced is clear of obstacles
- Promptly inform us of any issues or damages
7. Liability
Gardeners Shadwell is not liable for any pre-existing conditions or damages resulting from unforeseen circumstances. We will, however, address and resolve any issues arising directly from our services.
7.1. Insurance
We maintain appropriate insurance coverage to protect against potential liabilities. Proof of insurance is available upon request.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our privacy practices are outlined in our separate Privacy Policy document.
9. Termination of Services
Either party may terminate services with written notice. In such cases, any outstanding payments for services rendered up to the termination date are due immediately.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Shadwell operates.
11. Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be communicated to customers and will take effect immediately upon posting.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Shadwell regarding the use of our services, superseding any prior agreements.
14. Contact Information
For any questions or concerns regarding these Terms and Conditions, please refer to our customer service channels.